Tile and grout in a commercial bathroom. Customer was thinking about getting a new floor. Saved them Thousands and it looks like NEW!
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Topics: Grout cleaning albany ny, carpet cleaning albany schenectady troy clifton pa
Do They Have Good References?
Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies. Capital Vacuums enjoys one of the best reputations around. The area's most seasoned floor covering experts, Interior Designers and Realtors refer our service exclusively. Our reputation ensures that you can trust our company to provide you with the best service experience ever. For additional security, check us out with the Better Business Bureau.
What Kind of Experience Do They Have?
Capital Vacuums has been caring for the finest floors and fabrics for years. Our staff has over 40 years of on-site learning experience and is familiar with all types of fibers and soiling conditions, no matter how unusual they may be. We are experienced in all methods of cleaning. Capital Vacuums is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it.
Are They Well Educated In Their Field?
Capital Vacuums is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified, that's minimum standard. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn't. We attend the highest quality seminars around the country. Capital Vacuums is a CRI Certified Seal of Approval Service Provider. This insures that you will get the latest cleaning technology applied to your job.
Which System Do They Use?
The equipment used by a cleaning firm is incredibly important. Capital Vacuums uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind.
Do They Understand Customer Service?
Our mission is to provide you with the most outstanding service experience possible. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible.
Do You Get What You Pay For?
Never select a cleaning firm based on price alone. A low priced service could actually damage your floor or fabric, costing you more in the long run. Capital Vacuums charges more than some companies, but you get what you pay for. It's impossible for a company to provide the best service experience if they can't afford to invest in the best employees, education and equipment.
Do They Use Top Quality Products?
Capital Vacuums refuses to use discount products. Cheap products can damage your floors and fabrics. The products we use are safe for the outside environment as well as the indoor environment.
Do They Guarantee Their Work?
Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer a complete refund.
Do They Have A Referral Program?
For each new customer you refer to Capital Vacuums, we will send you a 10% referral commission. A certificate for 10% will be mailed to you when the referred customer pays the invoice. The referral commission is paid on the first new job. Repeat business does not qualify for the commission. You may then either use the certificate toward services or cash. Remember, we guarantee our work, so don't hesitate to refer someone to us.
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Topics: Carpet Cleaning albany ny, carpet cleaning albany schenectady troy clifton pa
Our Customers Love Us Almost as Much as We Love Them
"Capital Vacuums cleaned a couch that others were unable to do."
- Margaret B.
"Great job."
- Eileen S.
"PROFESSIONAL, PROMPT, PARTICULAR, POLITE PEOPLE TO DEAL WITH, describes CAPITAL VACUUMS. Our ceramic kitchen and bathroom floors were in extremely bad shape. They were installed 44 years ago and the grout was never sealed. We thought there was no hope. A local tile company referred us to CAPITAL VACUUMS. Well, they came in and stripped, cleaned and sealed the floor. They did a beautiful job. Floors looked like new. Then, they proceeded to clean the carpets and again a great job. If a 5 star was the best I could give them, I would still give them a 10."
- Barbara
"I appreciate the Friendliness, discounts & service!"
- Andrea C.
"John and Ron have great customer skills. It's enjoyable to shop there. Very friendly atmosphere."
- Jack P.
"John, it's always been a pleasure doing business with you. I've been bringing my vacuum cleaners to you for repairs for years now, and you always return them in perfect working order, and for very reasonable charges. I also appreciate that fact that you never attempt to sell me a new vacuum if my current one is repairable. I also hired your establishment to deep-clean my carpets throughout my house, and I was very happy with those results, also. And again, the price was very reasonable. I am also appreciative of the fact that you will take old vacuum cleaners and repair them to donate to worthwhile causes. I think this is very admirable."
- Martha C., Albany, NY
"John was very knowledgeable and enthusiastic about his products. Very positive person."
- Linda M.
"On time as promised. The gentleman was polite and left no mess. Went out of his way to help."
- Rosemary E.
"The job was done thoroughly and was not rushed. My carpets were cleaned well - I am very satisfied with your services."
- Kilynn E.
"After going to Capital Vacuums to purchase bags for my existing vacuum, I was very impressed with the knowledge and service displayed by John. When my current vacuum broke down, there was no question as to where to go to either try and get it fixed or purchase a new one. As my vacuum was not repairable, John guided me through different products to replace it. He made me feel no pressure and most importantly did not point me to the most expensive models. I purchased a very reasonably priced, lightweight vacuum that I am immensely pleased with. I would highly recommend John at Capital Vacuum for supplies, repairs or sales!"
- Donna G
"Fast service and friendly."
- Carolyn S.
"Capital Vacuums Repaired my vacuum promptly and proficiently. Friendly, courteous, helpful Options presented in an informed, clear manner"
- Lois Heyer
"I felt very comfortable and assured that I was in good hands [and] buying a good product [with a] good guarantee."
- Brooke D.
"Very pleased with outcome. Offered explanations [and] answered questions. Happy with all aspects."
- Judy s.
"Thank you for helping me to buy a wonderful vacuum. The "Simplicity" and the air cleaner are both excellent products. I probably won’t see you for a while but want you to know that it was your kind and efficient service that I received years ago when I brought my Electrolux in for service that brought me back again. You are truly professional; I would recommend you to anyone."
- Marsha T.
"Mike was one of the nicest [people] I've ever had come to my home. He was courteous [and] clean. We were well satisfied with everything."
- Doreen B.
"Marty was terrific [and] the finished job is great! The floor [and] grout look brand new (just like Marty said it would). I'll recommend your services everytime. You were clean, timely, [and] professional start-to-finish. Our floor [and] grout look brand new."
- Steve R.
"My tile floors looked like new. I was ready to replace the tile because I never thought I could get the grout clean, but you saved me a lot of time and money. Thank you."
- Stacey R.
"I wanted to comment on the excellent service I always receive from Capital Vacuums. I have purchased replacement parts for my 30 year old Kirby vacuum for many years, and each time I need advice or repair you were very courteous, and repairs were always made quickly and at a very reasonable price.
When my motor went on the Kirby this past year and I brought it to you to discuss what I should do, you gave me several options. Repair this one, purchase a new vacuum, or purchase a refurbished Kirby which came with a five year warranty. The cost was just a little more than the repairs would have been to my old 30 year Kirby.
I decided to purchase the refurbished. I didn't have all the parts to my old machine with me, but you sold me the refurbished Kirby and said I could drop off the other old parts any time I was in the area. I just love my new Kirby and it runs so much better than my old one. You also gave me a much nicer extension hose than the one that came with the machine.
You and your other staff are always very pleasant and joke a lot. Thank you for asking me for my comments. I have already recommended you to some of my friends.
Sincerely,"
- Linda
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I didn't say it. The customers said it.
"My carpets looked awesome! The same day service was great" - Mark M. Carpet Cleaning customer Cohoes, NY
"Capital Vacuums did a very thorough job cleaning my carpets" - Barbara P. Carpet Cleaning Customer Delmar, NY
"Great customer relationship with John & Ron. Both know who I am when I call and can address any questions innediately. There aren't many businesses left today that I can say this about." - Jill G. Customer Albany, NY
"Convenient making an apointment. Always willing to help out & arrange package deals/discounts" - Kathy L. Carpet Cleaning Customer Watervliet, NY
"The gentleman on the phone when making appointment was very helpful, so was the gentleman who came to clean my carpets. They were all very friendly" - Darlene D. Carpet Cleaning Customer Albany NY
"I have always been pleased with Capital Vacuums. I am a repeat customer. I appreciate the high quality of the workmanship and the courtesy of technicians" - Chellie G. Tile and Grout cleaning customer Saratoga Springs, NY
"Capital Vacuums is the poster child for best in business. Honest. Fair. thorough. effective. efficient. The Capital Vacuums staff cleaned my carpets & Upholstery to perfection and gave the same attention as they would to their own. My furniture and rugs always look brand new!" Rachel H. Carpet & Upholstery Cleaning Customer Albany, NY
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Topics: Carpet Cleaning albany ny, Carpet and upholstery cleaning albany schenectady, Carpet Cleaning, carpet cleaning albany schenectady troy clifton pa
In the customers words.
"We help support a local business and one that has an excellent reputation. No complaints from us or the people we have referred and used your services. Marty always does a thorough, neat professional job. He is very freindly as well." - Steve R Carpet Cleaning Customer Albany, NY
"I have tried several people to clean my carpets before I became a customer of Capital Vacuums and now that we are your customer Im happy with your cleaning services. Your employees are always polite and on time! Thank You!" - Eugene Z. Carpet Cleaning customer Mechanicville, NY
"Consistent quality, responsive and overall quality work." Sheri G Carpet Cleaning, Tile and Grout Cleaning Troy, NY
"Capital Vacuums got the job done well & Fast! The Floor and Grout look GREAT!" - Audrey N. Tile & Grout Cleaning Customer Albany NY
"The crew at Capital Vacuums were polite, freindly and willing to please the customer" - Dorothy N Carpet Cleaning Customer Albany, NY
"The work was outstanding and the 2 people who came here were great! Thank you so very much! The Tile floor is better than I imagined they would be." - Joe V. Tile and Grout Cleaning Customer Latham, NY
"Mike was great and very effecient" - Lisa C. Loudonville, NY Carpet Cleaning Customer
"Great service and very friendly" - Louise R. Carpet Cleaning Customer Albany Ny
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Once again, I didn't say it. Our customers said it!
"Great service. Polite & Professional employees." - Charles C. Albany NY Carpet Cleaning Customer
"A great experience. The scheduling, punctuality, cleanliness, professional workmanship and freindly staff. This is the second time Marty has worked at our home. The workmanship & professionalism were excellent. Thanks!" - Steve R. Carpet cleaning customer Albany NY
"Quick Service" - Len W. Carpet Cleaning Customer Schenectady, NY
"Capital Vacuums is Courteous, professional and reasonable. They did a thorough job. An excellent service. Highly recommended!" - William O. Carpet Cleaning Customer Albany NY
"Capital Vacuums is a very professional company" - John M Carpet Cleaning Customer Troy, NY
"They just don't go over your rug once. They keep at it until they feel it is as clean as it will come. I'm glad we tried your rug cleaning service. You are superior to all the other companies we've tried when it comes to cleaning rugs and getting out stains." - James T Albany NY Carpet Cleaning Customer
"Capital Vacuums cleaned our carpets They were polite, courteous, respectful and professional." - Patricia B Carpet Cleaning Customer Rensselaer, NY
"I appreciate the convenient scheduling and courteous staff" - Emma B Latham NY Carpet Cleaning Customer
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