"Dear John,I am emailing in response to the thank you card that I received in the mail. I hired your company for the second time last month because I have been so pleased with the service that I have received. Your customer service, as well as the reasonable prices and the quality of work of your employees, is why I have used your company instead of competitors. Thank you for the quality service and I will be recommending you when the opportunity presents itself.Sincerely." Elizabeth P. Albany NY Carpet Cleaning Customer