"Sorry it took so long to respond to your card. I love the vacuum. It is light weight. It cleans up all the hair for 2 dogs and a cat and it is so easy to convert to tools to clean the furniture and corners. The bags hold a lot and are easy to change and I love how quiet it is. I can hear my telephone ring or hear the tv while I am vacuuming. I also like the fact that you can change the level of suction. The only possible fault is that the cord could be longer. All in all I am very satisfied. Thank you." - Susan C. Capital Vacuums Customer Castleton NY