The World's Greatest Vacuum Store?

John Gregory

Owner Capital Vacuums & KickAssVacuums.com

Recent Posts

Post Star Newspaper Q&A With Charlie's Capital Vacuums Ron Wood

Posted by John Gregory on Sat, Dec 1, 2012 @ 14:12 PM

The Glens falls Newspaper recently did a "Question and Answer" article with Charlie's Capital vacuums service manager Ron Wood.

Check it out at http://poststar.com/news/opinion/columns/qa/column-q-a-ron-wood/article_a756a4b0-e0a2-11e1-9b02-0019bb2963f4.html

 

August 07, 2012 11:15 am

Ron Wood has been fixing vacuum cleaners at Charlie’s Capital Vacuum on Park Street, Glens Falls, since early in President Ronald Reagan’s first term. The 61-year-old “happily single” Glens Falls resident took time recently to chat about 30 years of vacuums, the ever-changing city and life in general.

Q. When Charlie Fuller hired you, did you ever think you would likely retire here?

A. (Laughs) Actually, I was hired by the guy who bought it from Charlie. He said, ‘Let’s try it out on a part-time basis.’ That was 30 years ago. As new owners came and went, I stayed. I tell people I keep hanging around like the light fixtures.

Q. I’m curious if you remember your starting pay back then?

A. God, it was $2 and something an hour. It wasn’t much. They liked me right away and I went full-time pretty soon after.

Q. How have vacuums changed in 30 years?

A. Back 30 years ago, it was a simple motor, a belt, brush roller and fabric bag. There’s a lot more electronics now.

Q. How have people who visit a vacuum store changed in 30 years?

A. Elderly people who had old vacuums changed the belt once every five to 10 years. Now they have to do it every six months and they wonder why. They also wonder why vacuums don’t last 30 years. Get one from a big box store and you’ll throw it out in a year or less.

Q. You’ve been employed by four different owners over 30 years. Do you come with the place when the business is sold?

A. (Laughs) That’s what I’ve been told. They tell me you buy the store, you get Ron too.

Q. Those new Dyson vacuums look so modern and awesome. Are they as good as they look?

A. No. As a matter of fact, I don’t recommend any bagless unit. Studies show bagless units put out 21 times the emissions, lung-damaging dust particles. And people don’t clean the filters and some have four of them. Sometimes with the labor and the filters it doesn’t pay to fix them.

Q. What vacuum do you own at home?

A. I’m on my second Panasonic, from back when Panasonic made a good vacuum.

Q. You’re a Warrensburg native who worked at Sears in Chicago as a young man before returning north. What was that like for a country kid in the big city?

A. Scary. I didn’t like Chicago at all. I went to DeVry Institute of Technology for one semester. It was the time of the Black Panthers and a lot of gangs. There was a lot of trouble there at that time. I only stayed one semester because I was getting up at 4:30 a.m. to work at Sears and going to class at night. I couldn’t keep up with it.

Q. How is Glens Falls better than it was 30 years ago when you started on Park Street?

A. The downtown economy is better. More small businesses. And although I have mixed feelings about the roundabout, I think the traffic pattern is better too.

Q. How is it worse?

A. Well, it’s a lot more expensive than 30 years ago. Taxes are more, utilities are much more.

Q. As a longtime city resident, what’s the hidden gem business here, aside from Charlie’s, of course.

A. (Laughs) Well, I don’t go out much. Don’t have time. But I’ve gotta say City Park and Crandall Library. I used to like to just walk over to the park at night and sit and talk to people.

Q. You said you were “happily single” when I asked if you were married or had kids. Why happily?

A. I don’t have to answer to anyone. I don’t have to pay child support, or alimony – or anything.

Q. I understand you love antiques. What’s your prized possession?

A. I never got around to fixing it up, but a humongous antique tube radio with a speaker about this big (holds arms out wide). It still works, too. Of course, my house is my prized possession, built in 1839. It’s the original Methodist parsonage.

Q. Funniest question a customer asked you?

A. I had a lady come in with an Oreck saying, “I bought this because it was an eight-pound Oreck,” and she was complaining that it was too heavy. I took a full bag out of it that weighed over 10 pounds. I put a new bag in and she said that was better. I said you do have to change the bag.

Q. What was your best moment ever in the shop?

A. I have a lot of moments where customers are so pleased, especially when I don’t charge them. When they shake your hand and say they’ll be back, knowing they liked the way they were treated.

Q. What’s a guilty pleasure for a guy who fixes vacuums all day?

A. Kick back with a cold beer and leave the day behind me until the next day.

Q. When will you stop fixing vacuums?

A. The only way I’ll retire is either death or if I win the lottery. I like what I do. I like working with people and with vacuums.

We get letters from our Carpet Cleaning Customers

Posted by John Gregory on Mon, Nov 26, 2012 @ 11:11 AM

"John,
 
I am so pleased to have received your card in the mail asking for my feedback! I called Capital Vacuums last Saturday, November 17th. I was in a complete "pet"emergency, and I needed my living room rug cleaned ASAP. The gentleman that answered the phone was so pleasant and courteous! I was so pleased to know that Capital Vacuum was willing to send a technician on a Saturday and so last minute! Brian was the technician that came to complete my service. Upon Brian's arrival, he made time to give me an estimate on other rugs I wanted cleaned, as well as some upholstery. He made the time to complete all of the services I wanted done and did an exceptional job! Brian was extremely knowledgeable, professional and courteous! When it comes time for my next cleaning, I will not only be calling Capital Vacuum, but I will also be requesting Brian as the technician! I would highly recommend Capital Vacuum to my friends and family!
 
I have been in the market for a vacuum for some time, but have not followed through with shopping for one! I plan on purchasing one in the very near future! My first stop will be to Capital Vacuums.
 
I thank you for giving me the opportunity to tell you what a wonderful experience using Capital Vacuums was! Your offer for a $25.00 gift certificate certainly could not have come at a better time!
 
Wishing you and your staff Happy Holidays!" - Marie S. Capital vacuums Carpet Cleaning Customer Niskayuna NY 
Carpet cleaning Albany Ny

Topics: Carpet Cleaning albany ny, carpet cleaning albany delmar clifton park saratog

New Carpet Cleaning Review from customer

Posted by John Gregory on Tue, Oct 23, 2012 @ 09:10 AM

Capital Vacuums review at Homeadvisor.com

Would you recommend Capital Vacuums to a friend or colleague? Yes

Describe Your Experience with Capital Vacuums:

"Courteous, thorough, timely, competitively priced, concerned about quality of job & will go the "extra mile" (after doing my stairs with equipment, the Rep then redid the entire stairs by hand)"

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Topics: Carpet Cleaning albany ny, carpet cleaning clifton park delmar east greenbush

Air Duct Cleaning albany ny, carpet cleaning albany ny,

Posted by John Gregory on Thu, Oct 18, 2012 @ 18:10 PM

Air duct cleaning at Capital Vacuums

Topics: Duct Cleaning albany ny, duct cleaning albany delmar clifton park saratoga

The BEST Carpet Cleaning! Guaranteed!

Posted by John Gregory on Wed, Oct 17, 2012 @ 17:10 PM

"Good morning,
We recently moved into the Clifton Park area and had our carpets cleaned by your company. Overall the guys were very friendly informative and helpful.
The service was great, the carpets came out as good as they could posible make it. (They need replacing...eventually) Great work!
Thank you" - Simone Carpet Cleaning Clifton Park NY

 

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Commercial Bathroom Grout Before & After Clean & Recolor

Posted by John Gregory on Wed, Oct 17, 2012 @ 17:10 PM

 

Commercial Bathroom Tile & Grout floor after Capital Vacuums & Cleaning cleaned and recolored grout. Leaving it looking like a Bran New Floor was installed. Saving the customer Thousand$$!

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Topics: Grout cleaning, tile grout albany clifton park delmar ny, Grout cleaning albany ny

Commercial Bathroom Tile & Grout Before and After Photo

Posted by John Gregory on Wed, Oct 17, 2012 @ 16:10 PM

Tile and grout in a commercial bathroom. Customer was thinking about getting a new floor. Saved them Thousands and it looks like NEW!

 

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Topics: Grout cleaning albany ny, carpet cleaning albany schenectady troy clifton pa

How to Choose your next Vacuum Cleaner

Posted by John Gregory on Wed, Sep 19, 2012 @ 17:09 PM

How To Choose Your Next vacuum Cleaner

Want to Make Sure You're Getting the Best Value?

Of course you do. Look - you'll be vacuuming your home for years to come. Shouldn't you get a vacuum that will last? Shouldn't you buy one that will save you money in the long run?

We think so. That's why we've assembled five tips for evaluating a vacuum purchase.


1. How Well Does it Clean?

All vacuums are not created equal. Does yours really get the dirt and dust out? Make sure to ask your salesperson just how well it gets the dirt out of your carpet, and the grunge off your floor.


2. How Easy is it to Use?

The vacuum you buy should be tailored to your needs. It should be easy to use for every task you need to accomplish.

For example, do you need to clean multiple types of surfaces? Or maybe you need to clean cobwebs off the ceiling? If so, make sure you get something flexible enough to adapt to every surface.

It's all about making sure a vacuum does what you need it to do.


3. How Long Will it Last?

You'll be vacuuming for years to come. Why throw away your money on a vacuum you'll have to replace in 18 months? Shouldn't you have a vacuum that's covered by a great warranty? One that will clean well for years?

Make sure to ask your salesperson how well a vacuum will be cleaning in a few years. If he's not sure, maybe you're not shopping at the right place.

Ask about the warranty, too. Is one available? Does the vacuum need to be shipped somewhere just to get repaired?

If so, maybe you should reconsider your purchase. We offer a great warranty on all of our products. We keep every part you can think of right here on hand, and we service all of our vacuums on the premises. That means you have less downtime and less cost. We'll even loan you one of our own vacuums until we have yours repaired and working like new!

Try to get that kind of service from a department store.


4. Does it Make The Air in Your Home Cleaner or Dirtier?

Air quality is a major health concern, especially in homes with children or senior citizens. And your vacuum could be contributing to the problem.

Make sure to ask your salesperson - "Does the dirt stay in the machine?" Listen for an answer that includes HEPA (High Efficiency Particulate Arrest) filters. These filters must pass a test that certifies them to remove 99.97% of potentially hazardous particles from the air. Without HEPA filters, you can't be sure how much dust your vacuum is just blowing back out into the air you breathe.

If your salesperson doesn't talk about HEPA filters, maybe you should get a second opinion.


5. Where Should You Purchase It?

No vacuum is indestructible. Make sure to buy yours from a shop that can service it and supply it with the parts you need, even years down the road.

That's the kind of service that we're proud to provide. We have our own experienced repair staff who will work on your vacuum right in our service department. We make sure they have all the parts and tools they need to get the job done right and in a timely manner.

We make sure to keep replacement parts for years down the line. All to make certain that no matter how long ago you bought your vacuum, we can make it run like new.

You won't get that from a "big box" store. That's the kind of service you'll only get from a dedicated local vacuum shop.

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Capital Vacuums

 

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More Capital Vacuums Carpet & Tile Cleaning Reviews

Posted by John Gregory on Thu, Sep 13, 2012 @ 17:09 PM

Capital vacuums cleans tile & grout!

Customer Feedback
"I had grout cleaning and sealing. My floors looked pretty bad and I had some doubt it would look new again. I was wrong!! My floors look like brand new. I would definitely recommend this company for this purpose."

Very Few words - but good words

"Punctual, professional, and courteous. Job well done, extremely thourough."

tile and grout cleaning

Topics: Carpet tile grout cleaning, cleaning albany ny

Shower Tile & Grout Cleaning Before & After

Posted by John Gregory on Wed, Sep 5, 2012 @ 15:09 PM

 

TILE & GROUT Cleaning Before & After Pictures

Looks like a new shower surround after we cleaned and color sealed the shower walls.

Before

Shower Clean Albany Ny

 

After

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Beforeshower cleaning albany ny

After

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Topics: Shower Tile and Grout cleaning albany ny, tile and grout cleaning albany schenectady clifton